1 – An “A” Team

Almost all awesome products are produced by a dedicated and talented team of people. Hence, it is important to know the team behind the product. Is the management experienced? Do the founders have a good track record of building businesses? How long has the company been in business?

One can be assured that if the management is helmed by founders with good track record, chances are that the forex trading robot company will be here to stay.

2 – Rate of Innovation

The world never sleep, so does technology. Take note of the following criteria to determine if the company is innovating at an acceptable rate.

• New release every 6-9 months minimum
• Mobile app updates should occur frequently
• Website updates through latest news, blogs or articles
• User interface enhancements

A user will have confidence in a company that is always improving its product. 

3 – Great Customer Service

It takes two hands to clap. A great forex trading bot solution must always be accompanied by an equally excellent and passionate customer service team. Ensure that the company is able to provide 24/7 support via emails and real time communication tools like WhatsApp or Telegram.

Having a great customer service experience forms an important brand connection. After all, the best brand advocates are the customers.

4 – Robustness

A forex trading solution packed full of features but has plenty of bugs would create a sub-par user experience. Especially in financial trading software, a software that works all the time is more important than having a fancy tool which often breaks apart.

5 – Easy To Use

Choosing an automated forex robot solution that has features catered towards beginner to advanced traders, yet is able to distils the user interface into something easy to use, is important. In the world of algorithmic trading, the ability to design a strategy can be often times complex. 

A good forex trading bot software must be able to offer an A to Z list of features that can be easily understood and deployed by most users.